About Us

The founding members of ACP have worked together as a team since 1990. Once we had accepted the challenge of starting ACP Freight Services in 1996, our commitment to providing high levels of service meant the business began to steadily grow.

Values and Approach

We have only succeeded as a business because of our commitment to treating all stakeholders equally; regardless of whether they are a sub-contractor, a full-time employee, or a customer. And with the understanding that by providing an environment where our people feel secure and valued as individuals, as well as part of the organisation overall, they will be happier and therefore provide a higher quality and more efficient service.

Wellbeing

The wellbeing of our people is paramount. We understand the need to maintain a good work life balance; helping reduce stress and protecting both the physical and mental health of all. Providing a safe environment that is fair and inclusive, where we are empowered to learn and develop. Ensuring the stability of the workplace.

Friendships

We value the importance of a happy workplace. Fostering friendships that are built on kindness, optimism and honesty, whilst appreciating differences; enabling people to freely voice opinions.

Teamwork

Success comes from working as team. Accountability, flexibility and proactivity of individuals impact the collective performance which drives the overall quality of the work produced.

Leadership

Our aim is to cultivate enthusiastic leaders that are knowledgeable and respectful; That encourage personal development and recognise people’s contributions to long term company growth.

Professionalism

Dedicated to continual improvement for all stakeholders; Focusing on the development of our systems and knowledge, providing a consistent quality service.

Company Timeline

We have prepared a timeline of our company’s history, starting with our launch in 1996 and leading up to the present day, so that you can see just how far we have come over the last two decades.

Many things have changed since the beginning, but what has not changed is our dedication to providing a world class service for our customers, that we are proud of.

1996

October

ACP is incorporated – 3 Founding Directors, Alain Tremorin, Clive Lorkin and Peter Stavert

1998

August

Original accreditation to ISO 9002

2002

September

Transport Movement Guarantee granted by HMRC

October

Moved to New Premises in Old Commercial Road

2004

March

Original Investors in People certificate

2006

September

Opening of auxiliary office in Poland

2009

September

Clive Lorkin, one of the founding Directors retired

2014

January

Business acquisition

February

Expanded office space in Old Commercial Road

2018

March

Development of Customs Department

September

Accredited to ISO 9001:2015

September

Peter Stavert, one of the founding Directors retired

November

Julien Tremorin, appointed as a Company Director

2019

January

Sea and Air Freight Departments Developed

March

Registration of Representative Branch in Poland, Lublin with 3 employees

August

AEOF Status (Customs, Simplified and Safety & Security Authorised Economic Operator) granted by HMRC

2020

March

Development of Crosstrade Department

July

Jacques Tremorin, appointed as a Company Director

September

Customs Team increase to 7 employees

November

Launch of New Website & Updated Branding

2024

June

Stacey Webber, appointed as Chief Operating Officer and Company Director

A few of our happy customers

Really helpful, friendly, efficient service and reliable and no problem was to difficult to find the answer for us (and we had plenty of questions!). We will use again, we could not have got our products out the UK without ACP, so thank you.

Virginia

Jacques and the team were enormously helpful in assisting us to successfully export a shipment of wine to Europe – it’s the first time we’ve had to do it since Brexit and they made the whole experience as stress-free as possible. Nothing was too much trouble, and they certainly know their stuff!

Faith

Great support and lightning fast performance!

ACP Freight have demonstrated, that even during the pre-Christmas peak season, with the complexities added by the universal lack of drivers, Brexit and the required short time scale of the operation – this company stands a head above the others, as they were able to fulfill shipments of alcohol from Scotland to EU in under a week from first contact with their team. This is something that many other hauliers were unable to achieve, and is worth recommending!

Dmitry

Really appreciate the whole team at ACP, Super friendly and I’ve always been happy with their service and their advice. Will always recommend them. They make a Logistical nightmare look easy.

Andrew

We are extremely pleased with ACP’s exceptional service, which has exceeded our expectations, making a significant impact on our operations, and we look forward to continuing our successful partnership.

Gytis N

Their immaculate customer service has completely seperated them from other logistics providers. The level of care and attention they provide their clients is gold dust in a field with so much potential for oversights. They are true professionals with genuine intrest to improve services. Highly reliable with speedy and transparent communication to resolve or query issues in shorter lead time that can be expected from other providers. Absolute pleasure to work with them!

Shoka S

ACP Freight have an authority on complicated customs procedures far beyond other transporters we’ve dealt with post Brexit. They are our choice for UK to EU movements!

Will S

I have been using ACP as my principle logistics partner for almost 7 years, and I have never had cause to regret that decision. Reliability and service are built into their company ethos. Moreover, they have considerable expertise to offer in terms of coping with all the nuances of trade outside the EU. I would highly recommend their services to anyone.

Russ

ACP is a haulier that has gotten me out of numerous situations with clients and suppliers. From last minute changes to sudden cancellations they have always accommodated every need I have had logistically. Nothing is too much trouble.

Michael T

Easily the best hauliers we have worked with in the last 23 years

Alexander G

We have always been happy with your service

Maria O