Why use ACP Freight Services

We at ACP use our vast experience and dedication to our customers to find the right solutions for you – whether your requirement is for an import or export, large or small, long term or short term, we are on hand to help.

ACP are one of very few companies in the industry to run road transport and freight forwarding operations alongside one another, giving us access to a diverse range of trailers across the UK and Europe. This access allows us to provide our customers with the perfect solution no matter what the consignment, at a competitive price. ACP started out as a specialist in providing road freight transport services across the UK and Europe, however in response to the ever-changing needs of our customers, we have adapted over the years to provide additional crucial services. These additional services include our Sea and Air freight department, and of course our in-house Customs Team.

By expanding our services, we now offer our customers with a one-stop shop to handle all your freight transport requirements, from your suppliers to the end consumer, we are here to help.

What makes ACP stand out

Specialists in road transport

We at ACP have over two decades of experience in providing high quality road freight services between the UK and Europe, at competitive prices. Our expert knowledge has allowed us to build an efficient and reliable transport network that helps us to choose the right solution to fulfil your transport needs. Our intricate transport network, coupled with our dedicated team of experts enables us to collect and deliver your goods from any destination within the UK and Europe, choosing from a range of different trailers at our disposal.

Authorised Economic Operator (AEO)

We are pleased to announce that ACP Freight Services was granted Authorised Economic Operator (AEOF) Status on 25 August 2019. AEOF is full authorisation, and therefore includes both Customs Simplification and Safety & Security.

Our AEO status demonstrates that we maintain the highest standards of processes, procedures, and security, ensuring the integrity of the supply chain for their customers at all times. As a ‘trusted’ company our customers will benefit from our Full AEO status even if they do not hold the status themselves.

OF COMPANIES

ONLY 1077 companies in the UK hold AEO status, 565 of which hold full AEO Status. ACP Freight Services is one of them.

OF COMPANIES

ONLY 3% of companies that apply for AEO status are granted it the first time without being rejected. ACP Freight Services is one of them.

OF COMPANIES

ONLY 5% of logistic companies that apply for AEO status are granted it. ACP Freight Services is one of them.

In-house Customs Team

Our dedicated Customs Team have been preparing for the new UK – EU customs formalities since the announcement that the UK was to leave the EU (Brexit), including completion of various customs training courses. Our team consists of both new employees, and some existing employees that changed role so that the Customs Team would benefit from having a proficient transport background with members that already understand the needs of our customers. The Customs Team continues to undertake additional training, attend workshops and webinars to ensure we are up to date with latest developments.

Small business approach with large organisation resources

We at ACP strive to provide an excellent and personalised service to all our customers. We believe that the building of long-term relationships is key when looking to improve operational efficiency. At ACP, we endeavour to understand our customers exact needs, so that we can utilise our extensive resources coupled with our small business approach to provide you with the exact service that you require.

Multilingual

We at ACP strongly value diversity as we believe that people from different backgrounds bring fresh ideas, thinking and approaches to the world of work. This belief enables our customers to benefit from both improved levels of service, and the fact that most of our staff are multilingual.

Environmental awareness

Due to the nature of freight transport contributing large outputs of CO² emissions, we do our best at ACP to be as environmentally friendly as possible in all aspects of the business. As part of our Environmental Policy we have achieved our main goal of becoming a paperless office by 2020, through improving our software capabilities. Another major step we have taken to reduce our output of CO² emissions is to encourage our staff to work from home, which in turn reduces the CO² output from their commute to work. Alongside these commitments, our fleet of trucks are kept up to date to ensure that they produce as little CO² emissions as possible.

A few of our happy customers

Really helpful, friendly, efficient service and reliable and no problem was to difficult to find the answer for us (and we had plenty of questions!). We will use again, we could not have got our products out the UK without ACP, so thank you.

Virginia

Jacques and the team were enormously helpful in assisting us to successfully export a shipment of wine to Europe – it’s the first time we’ve had to do it since Brexit and they made the whole experience as stress-free as possible. Nothing was too much trouble, and they certainly know their stuff!

Faith

Great support and lightning fast performance!

ACP Freight have demonstrated, that even during the pre-Christmas peak season, with the complexities added by the universal lack of drivers, Brexit and the required short time scale of the operation – this company stands a head above the others, as they were able to fulfill shipments of alcohol from Scotland to EU in under a week from first contact with their team. This is something that many other hauliers were unable to achieve, and is worth recommending!

Dmitry

Really appreciate the whole team at ACP, Super friendly and I’ve always been happy with their service and their advice. Will always recommend them. They make a Logistical nightmare look easy.

Andrew

We are extremely pleased with ACP’s exceptional service, which has exceeded our expectations, making a significant impact on our operations, and we look forward to continuing our successful partnership.

Gytis N

Their immaculate customer service has completely seperated them from other logistics providers. The level of care and attention they provide their clients is gold dust in a field with so much potential for oversights. They are true professionals with genuine intrest to improve services. Highly reliable with speedy and transparent communication to resolve or query issues in shorter lead time that can be expected from other providers. Absolute pleasure to work with them!

Shoka S

ACP Freight have an authority on complicated customs procedures far beyond other transporters we’ve dealt with post Brexit. They are our choice for UK to EU movements!

Will S

I have been using ACP as my principle logistics partner for almost 7 years, and I have never had cause to regret that decision. Reliability and service are built into their company ethos. Moreover, they have considerable expertise to offer in terms of coping with all the nuances of trade outside the EU. I would highly recommend their services to anyone.

Russ

ACP is a haulier that has gotten me out of numerous situations with clients and suppliers. From last minute changes to sudden cancellations they have always accommodated every need I have had logistically. Nothing is too much trouble.

Michael T

Easily the best hauliers we have worked with in the last 23 years

Alexander G

We have always been happy with your service

Maria O